[Special Note] Dear users, before you start the PepLive account deletion process, we would like to make the following special instructions for you: PepLive will cease to provide this account with our high-quality and diversified products and services, which will inevitably bring inconvenience to your after-sales rights protection. Once your PepLive account is deleted, it cannot be restored.Please consider carefully before the deletion.
If you still decide to delete your PepLive account after careful consideration, please read carefully and fully understand this policy. After accepting all its content, please proceed with the next step according to our operation guidelines for deletion.
If you need to use our services again after the deletion, you are welcome to re-register using your mobile phone number or other methods allowed by PepLive. At the same time, we also want to know about your experience with our products/services, and you can contact us by email to PepLive2022120@hotmail.com, so that we can further improve and perfect our products and services.
(If you still decide to delete your PepLive account, please continue to read below)
I. Please note: account deletion will have the following effects on you:
1. Once your PepLive account is deleted, you will not be able to log in to or use this account (including using this account as a third-party account to log in to other products), that is, you will not be able to log in/use/continue to use related products and services of PepLive through this account;
2. Once your PepLive account is deleted, all content, information, data, and records under the products and services of PepLive that you have logged in to and used with your account will be deleted or anonymized. You are also unable to retrieve, access, obtain, continue to use and recover them, and have no right to ask us to recover them (except as otherwise provided by laws and regulations or as otherwise required by regulatory authorities), including but not limited to:
Personal information (such as profile picture and usename) and linking information (such as a linked mobile phone number and Facebook account) under this account;
Your personal information under this account (you are also no longer entitled to your user rights as set forth in our Privacy Policy, except as otherwise provided by laws and regulations);
All content (such as audio, pictures, photos, comments, interactions and likes) posted under this account;
3. By applying for account deletion, you accept to give up the rights and interests that have been generated but not fully consumed during the use of PepLive products and services as well as the expected benefits in the future. That is, once your PepLive account is deleted, we will clear all your rights and interests under this account, including:
All your PepLive Premium membership rights, interests and levels that have not expired;
Virtual currency and props purchased by recharging under your account;
All your identity rights and interests in PepLive products and/or services;
4. Once your PepLive account is deleted, it cannot be restored (even if you apply to us to register your PepLive account again with the same mobile phone number or third-party account after the deletion, the account will be a new one. Therefore,
5. Once your PepLive account is deleted, the relevant user agreement and other rights and compulsory documents signed between you and us shall be terminated accordingly (except those which have been agreed to continue to take effect between you and us or otherwise stipulated by laws and regulations);
6. Other results caused by PepLive account deletion.
II. Before you apply to us for the deletion of PepLive account or are in the process of applying for the deletion of PepLive account, in order to protect your account security and property rights and interests, please check and ensure that the PepLive account you have applied for the deletion meets the following requirements, including:
1. This account is registered by you through our official channels in accordance with our Terms of Service and the specifications of the relevant platform;
2. There is no fund in the account, including but not limited to: All the funds in the account, including gold coins that have been consumed (or you voluntarily give up these rights and interests); No outstanding orders in the mall transaction; No other outstanding transactions or orders/services provided but unpaid.
3. Other content that needs to be satisfied in order to protect your account security and property rights and interests. You can first try to solve the above problems by yourself. If you fail to deal with them or have any doubts in the process, please contact PepLive customer service staff for assistance.
III. How to delete your PepLive account?
1. You can contact us by email at PepLive2022120@hotmail.com . We will provide you with further assistance and guidance throughout the process within 30 days .
2. This PepLive Account Deletion Policy contains the impact of account deletion on your rights and interests and other contents. Please read carefully and fully understand it and proceed with the next step of deletion after you accept all the contents of this Account Deletion Policy .
3. To protect your account security and property rights and interests, we need to authenticate your identity (for example, verify the mobile phone number or third-party account bound to this account) for deletion application to ensure that this account is registered by you.
For matters not covered in this policy, please refer to our Terms of Service, Privacy Policy, as well as the rules and instructions related to the platform during the deletion process. At the same time, you acknowledge and accept that: even if your PepLive account is deleted, it does not mitigate or exempt you from the relevant liabilities that you (may) need to assume in accordance with relevant laws and regulations, relevant agreements and rules.
If you have any problems in the process of PepLive account deletion that you cannot handle or have any doubts in the process, please contact PepLive customer service staff for assistance.
Any dispute arising out of or in connection with this policy, including any issues relating to the existence, validity or termination of this policy, shall be handled in accordance with the our Terms of Service.